Although an individual may be well suited for general office work, which includes working the front desk in the position of a receptionist, it takes a special talent to be a veterinary receptionist. Apart from the standard receptionist duties, it is necessary to not only work with sick animals but also communicate with pet owners regarding a great number of issues from pet care to payments. In fact, a veterinary receptionist may be called upon for a number of different duties which is just one aspect that makes this such a great position.
A Veterinary Receptionist's Working Environment
Being a veterinary receptionist involves more than answering the phone and working on a computer. This job also entails working around animals, most often household pets. However, some jobs may also require having knowledge of farm animals, or rescued ferals. No two veterinary clinics are the same, so it is difficult to say exactly what kind of animals a receptionist will need to be familiar with. Suffice it to say, a receptionist in a veterinary clinic should have a well rounded knowledge of animals in general.
The receptionist in a veterinary office does not deal directly with the animals, in that he or she would not be expected to handle the animals. Even so, the receptionist would need to have a good working knowledge of many illnesses and preventive measures, such as inoculations, that are common to most household pets. This is especially important when it comes to setting appointments, and billing for services rendered. While not quite as complicated as working in a medical office, a veterinary receptionist would still need to have a good understanding of veterinary medical terminology.
Educational Requirements and Work History
In the area of education and training, this too varies from office to office. Some veterinarians may require their receptionist to have some amount of training in office procedures. While this may be certification from a technical school, educational requirements might be met with a high school diploma. In most cases, the person working the front desk must have at least a basic knowledge of computers and perhaps certain billing and scheduling software. For this reason many veterinarians require their receptionist to have previous on the job experience.
The Job Application Process
When seeking a job as a veterinary receptionist the first thing to do is ascertain whether or not you have all the necessary prerequisites in terms of education and experience. Once you find a job posting that lists requirements that you can meet, the actual application process begins. Most job applicants begin with a well crafted resume and cover letter in order to introduce themselves to the office manager, the veterinarian, or the person doing the hiring. It is important to place special emphasis on the resume because that will determine whether or not the person reviewing it becomes interested enough to bring you in for an interview.
A career as a veterinary receptionist can be challenging, but it can also be exciting, especially for the person who loves animals. Unfortunately, it may also be hectic, sad at times, and perhaps even dangerous when exposed to potentially vicious animals. In any case, it is a rewarding career that usually comes with room for advancement for an individual who is a self starter and motivated. This site is dedicated to individuals who have a sincere desire to pursue a career as a veterinary receptionist.